FAQs

Q

Do you offer coupons?

A

We occasionally send out coupons and promotions through our email newsletter.  Signup today at the top right of our website!

Q

How do I make a payment?

A

If you need to pay an invoice or put down a credit card pre-authorization, please contact us at 301-862-5157.  Have your quotation or invoice number ready.  We accept all major credit cards.

SHOP

When using the shopping cart portion of our website, you will only be able to make payments for the items that are for sale on our website. Our shopping cart will redirect you to Paypal, a secure payment method by which you can pay using credit card for your purchase. You do not need to have a paypal account to place an order. Simply choose to pay by credit card instead of choosing to pay by Paypal account when placing your order.  After the purchase is complete, you will be directed back to our website.

Q

What is a preauthorization?

A

Preauthorization places a temporary hold on a credit card for a specified amount. The hold will expire at the time of transaction or if several days go by and no final transaction takes place. Preauthorization is required for customers that do not have 30 day account terms and a long-standing credit history with Barefoot Graphics. Customers may choose to pay by a different means or with a different credit card at the time the total amount is due.  

Please contact us if you find that the transaction has not expired for a job that you have paid for.

Q

When do I need to pay?

A

Payment terms are specified on provided job quotations by Barefoot Graphics. A preauthorized credit card or check card is required of all new customers*. You may be required to complete our Preauthorization Form or call in your payment information. We accept all credit card types. Customers are welcome to provide payment in full at the time of the order if this is more convenient. Please see our Terms & Conditions for more information.     

*Extended payment terms are available to large companies that have established a previous purchasing history with Barefoot Graphics and demonsrate the need for such a credit line through a high average sales per order with Barefoot Graphics or another printing vendor.  A completed credit application is necessary to be submitted to us for our consideration and approval.

Q

Why does this order cost more than my previous?

A

There are many reasons why our pricing can fluctuate from year to year. Cost increases are expected from year to year.  Please keep in mind that your job balances the following consumables and factors:

  1. Paper, Media, Laminates
  2. Toner & Ink
  3. Utilities and Labor Rate
  4. Shipping
  5. Third-Party vendor pricing